Explore MakenaExplore Olowalu

Privacy Policy

Effective Date: 20 May 2026

Who We Are

Our website is https://ohanaoceanadventures.com. We are Ohana Ocean Adventures (DCCA 256406), a family-owned ocean tour operator based in Kihei, Maui, Hawaii.

As a business operating in the State of Hawaii, we comply with applicable U.S. federal privacy laws, including the Children’s Online Privacy Protection Act (COPPA). Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

What Personal Data We Collect and Why

We only collect personal information that is necessary to run our business and provide you with a great experience. This includes your name, email address, and phone number — typically gathered when you make a booking or get in touch with us.

Contact Forms
When you submit an enquiry through our contact form, we collect the details you provide (such as your name, email address, and message) so we can respond to you. We retain these submissions for up to six months for customer service purposes. We will not use your contact form details for marketing unless you have given us your explicit consent to do so.

Tour Bookings
When you book a tour through our site, we collect the personal and payment information required to process and confirm your reservation. This is handled securely via our third-party booking platform, Bookeo. We retain booking records as required by U.S. tax and financial regulations, which is generally a minimum of three years.

Cookies
Our site uses cookies — small text files stored on your device — to help us keep the site running smoothly. If you log in to your account, a temporary session cookie is set to maintain your login. This cookie contains no personal data and expires when you close your browser. We also use cookies to power our site analytics and ensure our booking engine functions correctly. You can control or disable cookies through your browser settings, though doing so may affect certain features of our site.

Analytics
We use Google Analytics to understand how visitors find and use our website. This includes information such as which pages are visited, how long visitors stay, and what device or browser they’re using. Google Analytics collects this data in an anonymised and aggregated form — we cannot identify you personally from it. For more information, see Google’s Privacy Policy.

Who We Share Your Data With

We only share your data with trusted third-party providers who help us operate our business. These providers are contractually required to handle your information securely and only use it for the purposes we’ve specified. We currently work with the following services:

We do not sell, rent, or trade your personal data to any third party.

How Long We Retain Your Data

  • Contact form submissions are kept for up to six months.
  • Booking records are retained for a minimum of three years to meet U.S. financial and tax recordkeeping obligations.
  • Registered user accounts retain your profile information until you choose to delete your account or request its removal.

If you have an account on our site, you can view, update, or delete your personal information at any time by logging in to your profile.

Your Rights Over Your Data

Depending on where you are located, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Objection: Object to how we process your data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Where Your Data Is Sent

Our website is operated from the United States. When you interact with our site, your data may be processed and stored on servers located in the U.S. or other countries, depending on the third-party services we use. If you are visiting from outside the United States, please be aware that your data will be subject to U.S. law once transferred.

Visitor messages submitted through our site may also pass through an automated spam detection service before reaching us.

How We Protect Your Data

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. These measures include SSL encryption, security hardening and DDoS protection via Cloudflare, and limiting access to personal data to only those who need it. While we do our best to keep your data safe, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we do, we’ll update the effective date at the top of this page. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy, please get in touch:

Ohana Ocean Adventures
Phone: 808.463.1703
Email: [email protected]

  • Curtis
    Chris | Guide |

    Where are you from? Grew up in Florida. Have lived all over: Illinois, Tennessee, Georgia, South Africa, Arizona, Kaua’i.

    What is your ocean background? Grew up around the water, fishing, boogie boarding, snorkeling, jumping out of trees into springs and rivers. Loved being in the water. 

    Safety Superpowers: CPR and First Aid certified.

    Favourite Ocean Activity: When not guiding I love kayaking, surfing, body surfing, fishing and Spearfishing. 

    Favourite Marine Animal to spot on a tour: I love seeing turtles and eels.

  • Curtis 3
    Marc | Guide | Guide

    Where are you from? Born and raised right here on Maui – I’ve had salt water in my veins from day one.

    What is your ocean background? I’m a lifelong waterman. Growing up on Maui means the ocean isn’t just something you visit – it’s where you spend your time, build your skills, and find your people.

    Safety Superpowers: CPR and First Aid certified, so you’re in good hands out there.

    Favourite Ocean Activity: Surfing. There’s nothing quite like reading a wave and committing to the drop — it never gets old no matter how many years you’ve been doing it.

    Favourite Marine Animal to spot on a tour: Whales, turtles, and snorkellers — lol 😂. Honestly though, every encounter is a little different and that’s what keeps it exciting.

  • Curtis 2
    Kyle | Guide | Guide

    Where are you from? Originally from New Jersey – yes, the Jersey Shore is a real place and yes, it actually has decent waves sometimes.

    What is your ocean background? I grew up surfing, fishing, sailing, kayaking, and free diving. The ocean has always been a playground for me, and over the years I’ve built a pretty well-rounded toolkit for moving through it.

    Safety Superpowers: CPR and Stop The Bleed certified – I like knowing that if something goes sideways, I’m prepared to handle it.

    Favourite Ocean Activity: Surfing. It’s the one thing that never loses its magic no matter where in the world you’re doing it.

    Favourite Marine Animal to spot on a tour: Spotted eagle rays – the way they glide through the water is something else. Every time feels like a privilege.

  • Curtis 1
    Curtis | Co-Founder & Guide |

    Curtis brings a level of safety to eco-tourism that is rare to find. A U.S. Coast Guard Veteran, he spent 4 years on Maui participating in Search and Rescue and drug interdiction. As a 100-Ton Captain and adamant waterman, he has spent years driving charter boats and surfing Maui’s outer reefs (and the legendary “Jaws”).

  • Tiff
    Tiff | Co-Founder & Customer Experience | The Voice of Ohana

    Tiffany is the friendly voice you’ll likely speak to when you call. Originally from Australia, she moved to Maui in 2020. She manages the heartbeat of the business, ensuring every guest feels welcomed before they even arrive. A surfer and snorkeler herself, she knows exactly what makes a tour magical.

  • Niya
    Niya | Chief of Smiles | The "Little Dolphin"

    Spelled “Naia” in Hawaiian (meaning Dolphin), Niya is the newest member of the crew. She shares her parents’ deep love for nature. While she’s too young to guide you yet, she is the reason we work so hard to protect these oceans for the future.

  • Chris Guide
    Chris | Guide | Guide

    Where are you from? Born and raised in Wyoming, I then spent 15 years in Alaska, and I have lived in Hawaii for the past 15 years.

    What is your ocean background? 
    have spent lots of time in and around the ocean. I have worked on boats ranging in size from small Zodiacs to 100-foot trawlers. I’ve done sea kayaking trips in Alaska, Mexico, and Hawaii. 

    Safety Superpowers: CPR/First Aid certified, formerly certified as a wilderness EMT.

    Favourite Ocean Activity: Going snorkeling with my 11-year-old son and his 3-prong spear, nicknamed Britney. I also like surfing small kine waves.

    Favourite Marine Animal to spot on a tour: Humans. Spending time in the ocean is therapeutic. If more people spent time in the ocean, the world would be a better place.